Fuel Shack, Food Court, Suria KLCC, Malaysia

A high quality burger that is still somehow reminiscent for the Ramly burger tradition

Burger source

The founders of Fuel Shack write in their story of their determination to end the binary choice faced by Malaysian diners – of mass-market, low-quality, chain fast-food, vs., pretentious, expensive, upmarket high end burgers beyond the reach of most people. They wanted, they said, to end this with the introduction of accessible but high quality burgers served in a setting anyone could access. KLCC may be an expensive mall, but anyone can eat at the food court on level six, and anyone can get there easily enough.

The question: have they succeeded?

The order

I had the standard classic cheeseburger. Salad, mayo, 1/3rd lb grass-fed Australian beef patty, American cheese and a standard bun, with fries. RM16.80 or thereabouts for the privilege, with a drink. Or about £3. Certainly accessible by the standards of Malaysian high-end fast food, though a little more pricey than your Maccy D’s.

The meat of it

Whilst superficially this is good presentation, I have a few notes for fuel shack.

  1. Salad goes under the burger. It’s got to protect the bun from the meat juices.
  2. Cheese needs to be melted in. That slice of American cheese is practically solid.
  3. Easy on the mayo. More on this shortly

That said…

None of this hurts the burger too much. There’s a lovely crust from a hot griddle that gives a nice bite to the burger; the bun is soft but holds up well. There’s a saltiness from the cheese and an umami from the seasoning that reminds me – distantly, but in a good way – of the cheap (horrific) roadside Ramly burgers you get all over the country.

The cross section makes most of this clearer.

The interior of the burger is overcooked, but it’s not bad in spite of this – the meat is high quality and coarse ground, if somewhat compacted. The copious amounts of mayonnaise is applied with a kind of playdough applicator – with dozens of holes. There’s probably two full tablespoons of mayo in a single burger. Which is a lot. But it provides fake juiciness for the slightly overdone meat. The sweet/savoury balance isn’t bad, though the mayo overwhelms at times and I added a little ketchup to take the edge off. All in all, I’d say that Fuel Shack achieves its mission – this is a good burger at a reasonable price, distinct from fast-food, mainstream offerings as well as the high end offer, yet somehow something new in its own right.

As to the fries?

More or less unremarkable. Well seasoned, they cool quickly in the air conditioned environment and quickly achieve cardboard texture. That said, there’s a distinct potato flavour in there and they’re served in a sensible portion that doesn’t overwhelm. Crisp and tasty when hot, in a more potatoey- McD’s style. Completely adequate.

Monkey finger rating

Bun – 4/5
Build – 2/5
Burger – 3.5/5
Taste – 3.5/5
Sides – 3/5
Value – 4/5 – £3 for burger and side, ish, is value even in local terms for what it is

Burger rating – 3.5/5 – would go again and make some customisation requests – less mayo, less overdone meat, meltier cheese, salad underneath.

The deets

There’s an outlet on the sixth floor of KLCC, in the Food Court. There may be others… check the website.

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Prairie Fire BBQ, Mercato Metropolitano, Elephant & Castle, London

Excellent, messy, juicy double patty smash burger

Burger source

Mercato Metropolitano London is a sustainable community market; in practical terms, this means it’s a massive half in/half outdoor food court, filled with a myriad of wonderful food stalls including at least three places that serve burgers. And none of the cutlery is single use plastic, hurrah!

Prairie Fire BBQ serves ‘Kansas style BBQ’  founded in 2013 by American Expat in London Michael Gratz; his job titles include ‘founder’, ‘chef’, and ‘Pit Master.’ The philosophy is Kansas style, sauce heavy, smoked meat, or in their own words: the “…slow smoked, sauce heavy Kansas City Style is the apex of the ancient art of cooking with wood. The rub, the char, the smoke ring, the tenderness, the umami, the sauce, the smile and well used napkin define Prairie Fire and the future of European BBQ.”

The order

I have had the PFQ, their signature burger, which is: “two seasoned chuck & rib tip steak patties smashed into diced onion on flattop. Served with melty American cheese, crisp lettuce, tomato, onion & BBQ aioli.”

I had seasoned fries on the side.

The meat of it

The Mercato eating environment is a lot of fun. Noisy, half indoors, half outdoors, all smell, sounds and raucous laughter.

Food is served in paper baskets; the ordering system ‘texted’ me to collect the prepared food hot off the grill and fryer.

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It’s hard to photograph, but there was nothing bad about the appearance. That said, the incredible amounts of sauce meant it was a slippery burger, whilst perfectly stacked, had this been on a plate it would probably have collapsed in moments.

The pickle, to the side, was crisp, sweet and fresh. Very mild on vinegar, it’s a palate cleanser for the main meal.

In cross section…

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Here’s where you can see the structural limitations of the burger; the sauce is so heavy that the burger is slipping apart even as I hold it up for its glamour shot.

That said… looks aren’t everything, and on first bite you get an immediate understanding of the splendour of this burger.

The patties are thin and crisp – 2.5-3oz each, at a guess, the patty smash on a hot (though not the hottest) plate lets them char in their own fat, developing a wonderful texture and flavour – though I didn’t notice the onions they’d apparently been cooked in. Cheese is melted in on the grill, though it’s hard to detect under the BBQ aioli. The salad, too, is somewhat token, lost in the sauce. But none of this is a bad thing.

The incredible umami of the burger, with a faint hint of dry-aged, quality beef funk, is complemented perfectly by the runny sweet aioli, a mild peppery heat, and something like the memory of cheese. The salad is present but provides little more than textural background noise. The bun is soft and pliant, with a lovely crumb but thankfully little sweetness.

It’s pretty glorious, if messy, in all. My only criticism, and it’s a marginal one, is that a hotter grill would have provided even more crunch to the patties (which would have been welcome), and the aioli was just fractionally too heavily laid on.

The fries are ‘seasoned’ fries – a sweet smoked paprika, basically, heavily dusted over salted, thin cut fries. There’s nothing bad about these, though nothing exceptional either; thicker cut potatoes might have provided more natural potato flavour but it wasn’t necessary. The additional BBQ aioli they are served with was possibly a perfect condiment in the context of the meal.

Monkey finger rating

Bun –  4/5
Build – 3/5
Burger – 4/5
Taste –  4/5
Sides – 4/5
Value – 3.5/5 – £12.50 for burger and side – felt a bit toppy in a food market setting, but everything at Mercato is a little pricey.

Burger rating – 4/5 – really good patty smash option. Next time will add bacon for a bit more crunch and request they leave it on the grill a little longer than normal.

The deets

Mercato Metropolitano is a 5 minute walk from Elephant & Castle tube, and 15 minutes from my office in Southwark. Recommended for anyone in the neighbourhood. Find more info on PFQ here.

Super Duper Burgers, 721 Market Street, San Francisco

An excellent smashburger; crisp and greasy in all the right ways

Burger source

“Fresh, quality produce, meat, dairy and buns, sourced from partners located just miles from our restaurants, are the ingredients to making the perfect burger,” is the ethos of Super Duper Burgers. In practice, this means: “All our beef is Brandt Farms, humanely-raised, 100% vegetarian-fed, ground fresh daily, and sourced from a family-owned ranch.”

Fast food burgers with slow-food values, apparently. Founder Adrian Paganini feels passionately that ‘a burger shouldn’t cost $3’ and has structured the chain to offer the best combination of quality and value. This means a simple menu – few sides, few variants on the burgers – and prices in the mid-range for quality burgers. There was a queue when I popped in on a Sunday evening…

The order

I had a ‘super duper’ burger with cheese and bacon – two 4oz patties smashed and scraped off a hot griddle with a ‘sharp’ spatula. Cooked medium, you’re warned to expect grease, and the burger has the restaraunt’s proprietary ‘super sauce’ (think; lighter burger sauce) and a portion of fries. Together with a ‘fountain’ drink – unlimited refills from a soda machine – the meal came to about $16 as part of a combo order.

The meat of it

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This is a good burger; a fresh, soft bun (standard bun, non-brioche), fresh salad (red onion, lettuce, tomato), super-melty cheese and super crispy bacon, held together in paper that also holds back the grease and spillover super sauce. So far, so super.

On first bite… you get all the crisp, charred, salty wonder that you’d hope for in a smash burger – so called because patties are pressed down onto a hot griddle and crisp up as the fat melts out, and they’re then scraped off the griddle to capture all the crispy elements. The (American) cheese binds the whole thing together wonderfully and the faint hint of the super sauce in the background, alongside the tomato and lettuce, adds a slight sweetness to this glorious, greasy umami-fest.

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In cross section, you can see the glory of the smash; the melt on the cheese and the vivid freshness of the salad. The bacon is quality, thick, crispy streaky bacon. The bun has a good stability to it; it holds up to othe grease well but doesn’t interrupt the burger experience with unnecessary flavour. If anything’s wrong with this burger at all, for me, it’s on two minor counts. 1) I’d have liked more/thicker/richer/sweeter burger sauce to temper all the saltiness a tiny bit more and 2) I’d expected pinker meat in a 4oz patty smash. If they’d done the burger as a 2oz patty smash then there’s no room for pinkness in the middle; as it was I felt it was a smidge overdone. But just a smidge.

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The fries were good; well-seasoned, crisp on the outside and squidgy in the middle, and clearly made from a high grade of potato. But they need sauce, and I didn’t plump to spend the additional $1.50-2 for a variety of sauces and/or toppings. Next time I will make the investment!

Monkey finger rating

Bun –  4.5/5
Build – 4.5/5
Burger – 4.5/5
Taste –  4.5/5
Sides – 4/5 -might have scored better with sauce
Value – 4/5 – $16 for a combo meal of a high grade burger in a fast food environment. Very good value for SFO but SFO is an expensive city!
Burger rating – 4.5/5 – a very, very good burger I’d be happy to have again.

The deets

Super Duper Burgers sells $30m of burgers a year around San Francisco and its environs. Find your nearest branch here.

Five Guys, Westfield, Shepherd’s Bush

Overpriced, but competent burger in sterile environment

Burger source

Five Guys is an American institution. Founded in Virgina in the mid 80s, it made its way to the UK a few years ago and has been spreading like wildfire.

Unlike McDonald’s style fast food, the food quality is high – Five Guys prides itself on freshness, not having freezers, sourcing meat well (in the UK, it’s grain finished Irish beef), and offering extremely simplicity in their menu – it’s basically just burgers, hot dogs and fries, though the ‘25,000 customisations’ on offer come in the form of swapping out salad, cheese, bacon, etc. and various other toppings on offer.

They also have Coca Cola vending machines with endless customisation on offer – any syrup, with any flavouring. For a caffeine-intolerant person that’s never been able to try vanilla Coke… well, I’m getting ahead of myself.

The order

I had the bacon cheeseburger – standard salad options – and shared a large fries with Matt and James. And a bottomless Coca Cola vending machine drink.

The meat of it

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The burger doesn’t look particularly special, though it’s clearly good meat and a capable bun, it is somewhat squished into its wrapper. There’s a reasonable melt on the cheese and the salad looks healthy and fresh. So far, so ok.

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The cross section reveals a burger that’s cooked to well done, rather than my preferred medium. Not inherently an issue, the two 4oz ish patties still seem to retain a reasonable amount of juice. A taste of a stray bit of bacon – a thin slice fo streaky – reveals a good crisp finish and good bacon flavour.

On first bite – the burger is juicy but could do with a little more moisture. The meat has good texture, is a coarse ground, high fat-ratio item but the overcooking has left it somewhat wanting. I’d have liked a smidge more seasoning, but the cheese compensates somewhat. The bun is a standard seeded white roll, so the sweetness comes from the vegetables; in a rare break with personal tradition I leave the tomato in place and eat it as is. The pickles are (too) mild, but the mayo helps bind the lot together. The whole is somehow better than the sum of its parts, which – whilst passable – are unexceptional. When you take into account the price – £8.50 for the burger, followed by a share of £5 for the fries and £3.50 for the drink… it feels somewhat overpriced.

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The ‘large’ portion of fries is enormous (MyFitnessPal tells me that a full portion weighs up at 1,368 calories, so definitely share it) – the above is just overspill, the majority of the pack is elsewhere. The chips are crisp on the outside and soft on the inside, fried in peanut oil (peanuts are a major feature of the Five Guys experience, left scattered around the restarunt in large sacks, making it totally unsuitable for allergy sufferers like my wife and nephew).

HOWEVER…. the seasoning is completely overdone. I’d have far preferred a simple salt finish. I should have customised their cajun seasoning right off them, would have dramatically improved it.

The final piece…

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I discovered in about 2000 that I was caffeine intolerant, and am now completely incapable of consuming it. I loved Coke, though, and ‘gold Coke’ – caffeine free Diet Coke – has been my only option if I wanted the flavour. I’ve watched all these novelty flavoured Cokes come and go and been unable to try them.

So I drank a lot of flavoured coke with my meal. Vanilla (YUM), lime (not bad!), raspberry (chemical!) – totally worth the £3.50 for me, though probably not for any normal person who is happy with a single large cup of carbonated (fake) sugar water.

The one critical thing worth noting about the Five Guys experience is that the restaraunt is really very simply adorned; it feels like sitting in a McD’s, complete with over-bright lighting, occasional mess on the floor, unkempt furniture and dazed and confused patrons. It’s not a pleasant place to eat, and given that the price compares with some of the best burger restaraunts in London… well, it loses points on that front.

Monkey finger rating

Bun –  3.5/5
Build – 3/5
Burger – 3.5/5
Taste –  3.5/5
Sides – 3/5 – 4.5 without the cajun seasoning
Value – 3/5 – £15 for a fast food eating experience with better quality food.

Burger rating – 3.5/5 –  passable quality burger, but not excited to have another one.

The deets

Five Guys is everywhere in the UK now. Find your nearest here. We were en route to the Star Wars VR experience (The Void) in Westfield, hence choosing that particular eatery. THAT was amazing. Definitely try that.

Big Tasty, McDonald’s UK, Oldham

Big Tasty with Bacon – McDonald’s

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The Rustlers experience from McDonald’s. Yes, that is an actual plate.

Burger Source 

Conceived in the meeting rooms of an office on the edge of Belgravia, this burger blog usually covers whatever edgy opulence London’s trendiest burger joints are churning out. Today, however, we’re going back to basics and shifting the focus somewhere a little more down to Earth: McDonald’s (in Oldham). Specifically, we’re here to sample a regular ‘guest’ burger I’ve been avoiding for years: The Big Boring (I mean Big Tasty) with Bacon.

It seems to me that the Big Tasty is kind of like the Liberal Democrats of McDonald’s menu items. Never trusted enough to be considered worthy of a full time position on the menu, yet fostering enough support to hang around in the background and trot out in public from time to time. This is usually whenever there’s a dearth in the planning team’s creativity in between more interesting limited edition burgers and promotions.

This has been the case since it first appeared on these shores back in 2003, and I’ve always avoided it on the menu. Perhaps it’s simply because it takes up precious promotional space on the menu where something a little more exotic could be trialled (hello, Pico Guacamole burger at McDonald’s USA), but I’ve slightly resented this burger for a while without actually trying it.

Sure enough, I cast my eyes skyward when I recently saw that the Big Tasty would once again be returning for the couple of months, in between the festive menu and whatever actual promotion is coming up next. Come on guys, isn’t January dull enough? But then I realised that it was probably worth, y’know, trying the damned thing before knocking it completely. So here we are.

The order

Upon entering my local branch, I immediately marched straight towards the shiny (or greasy… depending on how closely you’re looking) new touchscreen self-ordering kiosks.

If, like me, you’re a terrifyingly anxious OCD-driven control freak then the customisation option provided by these kiosks is an absolute godsend. Gone are the days of awkwardly approaching your server (aggressively eyeballing you over the till and bidding you to just hurry up pick something simple off the menu and order right now) to ask if you could possibly please have a burger without any gherkins, if it’s not too much trouble.

Now it’s all in your hands, and you can discard any ingredients you want (although I note actually adding a different ingredient seems to be totally out of the question, which would appear to jar with the idea of true customisation… but that’s a thought for another day).

That’s why I opted to remove the standard two slides of tomato when ordering my Big Tasty with Bacon. I understand these are here to add a little moisture and possibly present more of a premium option, but I just feel like tomatoes have no business being inside a burger (or sandwich). Their watery complexion and usually weak flavour can ruin a decent burgery bite, so out they went.

Convention requires that I must state that I also ordered a bag of Cheddar Melts, the current moreish cheesy bite side option available at McDonald’s.

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New simple packaging. I quite like it. No tomato.

The meat of it:

What they say: “What makes our Big Tasty so tasty? 100% British & Irish beef with cheese made with emmental, sliced tomato, lettuce, onion, and – of course – that Big Tasty sauce.”

The first thing that struck me was that McDonald’s have recently refreshed their product packaging with a stripped-down, slightly old-school based on white boxes with large, colourful text. This replaces the previous long-serving design with little illustrations of fresh ingredients and some vaguely whimsical copy to while away the time for lonely diners. But you probably don’t care about that. What’s inside?

Let’s be honest, nobody expects a piece of artwork from a McDonald’s burger. While my Big Tasty had more of a backseat Rustlers look than something you’d be served in Hawksmoor, I’ve definitely seen much, much worse. There was none of the dreaded topping slide, everything was distributed fairly well and – yes – my tomato removal request had been honoured.

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Lost in the box

The first thing that jumps out about this burger (when you’ve taken it out of the box) is the size. It’s big – much bigger than the other regular burgers at McDonald’s, but still just as flat. The result is a slightly awkward eating experience that requires you to balance the burger with two hands (well, if you have freakishly small hooks like me anyway).

Biting in, it’s a hefty beef flavour that hits you first. That might sound pretty obvious from a burger, but this seems to pack more of a pure ‘BEEF’ punch than, say, a Big Mac. Afterwards, the salty, slightly smoky taste of the bacon kicks in. I’m not a huge fan of the bacon at McDonald’s, which is usually a little rubbery, but this was fine and definitely adds to the experience. The bun is pretty unremarkable by design – nothing to see here.

Now let’s talk about *that* Big Tasty sauce, since it’s present in every bite. There’s no official description of what’s actually in this, and the ingredients list just contains a bewildering array of preservatives, so I was guided by my taste buds. I picked up a little garlic, some smokiness and some generic ‘background spices’. The overall effect is pleasant, without leaving the same kind of impression of the similarly cryptic Big Mac sauce. It’s nice, but largely forgettable. A bit like the Big Tasty itself, really.

It’s definitely worth having a good mix of sides and plenty to drink with this, because my word, the Big Tasty’s sheer size means that this burger takes a while to tackle. The flipside is that after a while, it all becomes a bit samey and you’re just chowing on for the sake of it.

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Under the hood: a very consistent spread

That’s why it’s pleasing that the Cheddar Bites on the side are a reliably solid effort. Simultaneously crunchy and chewy and featuring a very decent cheesy flavour, they’re great value for money. It’s a shame the staff forgot to throw in the accompanying pot of rich tomato dip, but I got over this with some ketchup.

Monkey finger rating

Bun – 3/5
Build – 4/5
Burger – 3/5
Taste – 3/5
Sides – 4/5
Value – 3/5.

Burger rating – 3/5 As a recurring guest star on the McDonald’s UK menu, the Big Tasty needs to have mass appeal, and that’s why it’s all very safe and generic. I’m glad I tried it, but (particularly in light of increasingly creative promotional offerings from KFC) I’m much more interested to see what other, more interesting limited edition burgers McDonald’s has in store for 2018 and beyond.