Street Burger by Gordon Ramsay, Cowcross Street, Farringdon

Overpriced, overdone burger

Burger source 

Gordon Ramsay needs no introduction. And I’ve seen many videos of his online, guiding people on how to make the perfect burger. I’ve even been disappointed by a burger at his more generalist restaurant at the airport, some years ago.

But the Street Burger chain seems to be thriving and I’d never tried a burger here, so – for the sake of completeness – I wanted to give it a go. Though I didn’t have high expectations…

This is how Gordon’s marketing folk describe it: “Full throttle. Full flavour. Always.”

Overpromising, much.

The order 

The “GSR” – served with fries – came it at £16, and I proffered the (extreme) £3 for additional bacon. It lists as grass-fed Hereford beef, smoked cheese, house relish and salad. No option on how we wanted it done. An extortionate £8.50 got us five wings to share (opted for BBQ sauce as was dining with a friend who has literally no capacity for spice).

The meat of it 

The burger presents well, if appearing to be a little on the small side. Perfect stack, lettuce protecting the lower bun, fresh looking tomato, slices of sweet, crisp-looking red onion, perfect melt on the cheese, all contained within a soft looking bun. The bacon peeks out around the edges, modestly.

In cross section, the stack holds up well, but the fully brown meat, the absence of any pinkness and indeed with absolutely no juice or fat spilling through the cut – is a bit of a red flag.

First bite: there’s a pleasant dry-aged funk to the well-seasoned meat. The patty is dry – as anticipated – but an abundance of relish, the veg, and to an extent the melty cheese – add moisture to the bite and the flavour and texture combination is not bad. The bun holds up well, providing a good, soft, starchy contrast to the rich meat, and the salad adds occasional glimpses of fresh crispness. But… the relish drowns things out – the cheese serves texture more than it serves flavour, and you have to really concentrate to get any sense of the bacon whatsoever. It’s pleasant, but not pleasing – Gordon should be able to do better. A burger sauce or less relish, more, crispier bacon (for £3!!), and the burger finished at medium – or even medium well – would have had a massive impact on the burger experience here. Or possibly a better lean/fat ratio in the patty (more fat needed).

On the sides – the fries were perfectly crisp with a good starchy, chewy, potato core. An unexpected and slightly pointless dusting of sweet smoked paprika added little (other than confusion – what am I eating?), but they were otherwise  well seasoned. Delicious dunked in mayo and/or ketchup.

The wings… were small, crisp, and overcoated in a sweet and spicy BBQ sauce. A bite shows of crisp, well-cooked meat, the spice cutting through the sweetness of the sauce, and a light hint of freshness coming from the sprinkles of spring onions. These should have been great. But… they were too small, and too slathered for that. Juicy as the chicken is, it was so meagre per wing, and so drowned out by the half pint of BBQ sauce, that this goes quickly from sweet, spicy, sticky, sumptuous delight, to cloying, messy, overpriced disappointment.

Drinks-wise, we just had water – but it took the entire meal to have it delivered as Gordon’s people only had two waiters coping with a full restaurant. Their service and manner was faultless, but they were clearly rushed off their feet. Cue obvious gags about Gordon’s quest for margins.

£25 a head, with service, and no drink, for an average burger, disappointing wings, and better than average fries… well, you can draw your own conclusion. But in case you can’t… here are the scores on the door.

Monkey finger rating  

Bun –  4/5  
Build – 5/5 
Burger – 3/5 
Taste –  3/5  
Sides – 3/5 – Fries are probably a solid 4, wings are probably a 2
Value – 2/5

Burger rating – 2/5 – GBK >>>> GSR. Not heading back if choices are available.

The deets 

These are popping up all over the place; the Farringdon one is a 2 minute walk from the station. Find your nearest here, then probably stay clear of it.

Gordon Ramsay Plane Food Restaurant, Terminal 5, Heathrow

Confusing, overpriced, under-seasoned, overcooked burger that doesn’t deliver

Burger source

Gordon Ramsay is, by every objective measure, a spectacular chef. Restaurants around the world, TV series and Masterclasses; even a burger specialty restaurant in Vegas.  I’ve watched both his Masterclasses and really enjoyed them. And it turns out his airport restaurant has a short-rib cheeseburger on the menu, so I thought I’d give it a try.

The order

It’s the only burger on the menu; short-rib Monterey Jack cheeseburger with chimchurri mayo, served on a brioche bun with fresh salad and pickles.

The meat of it

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The burger looks good. There seems to be a good crust on the exterior, the Jack cheese is gloriously melted, the whole thing is perfectly assembled and presented on a piece of wax paper, enclosed in a toasted, shiny brioche bun.

Things aren’t dramatically wrong in cross section, either. Yes, the burger is overcooked – not a glimmer of pink anywhere – but the salad is protecting the bun, the tomato looks bright and fresh, the pickle is fragrant and the chimcurri mayo and beef fat are oozing delightfully out the edges of the burger. The beef is coarse ground and loosely packed, so I’m holding on to hope.

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On the first bite, however, things start to go wrong.

First, despite the overcooked centre, the char on the crust isn’t as crisp and satisfying as it looked. Worse, it’s under seasoned. Even with the cheese, the salty taste barely comes through.

Then, there’s the confusion of the chimchurri. It’s a sharp, fragrant flavour – made from parsley, vinegar, olive oil and other bits. It works well in butter on a steak – but in a burger, the flavours are confusing. There’s the salt of the cheese, possibly some salt from the seasoning on the burger (but this is lost), the sugary brioche, the bright crisp sweetness of the pickle and salad… well, it’s totally confounded by the sharp, tart, creaminess – ?? – of the chimchurri mayonnaise. In breadier bites, the bun was too sweet. When eaten with a mouthful of burger and mayo and salad – you have no idea what you’re tasting. It’s utterly perplexing, and not really in a good way.

The overcooked meat starts to wear, too. The burger feels relentless – and to be fair, whilst I finished it, I just very rarely leave food. That’s my bad. I should have left it. It wasn’t good. Unlike many of my burger experiences, the combination of the good individual parts somehow lessened the total experience. I can only explain this by guessing that….

  1. I was victim of an overzealous grill chef, and it would have worked better with a juicier medium patty
  2. I think more likely, someone who doesn’t have the same view of what a good burger should taste like was responsible for creating what, for me, was a Frankenstein’s monster of a burger

It’s a shame. There was definite potential. Swap out the chimchurri mayo for garlic aioli (or maybe red onion aioli – is that a thing?), get the burger cooked to medium, a tad more salt and a tad more heat on the grill – and this would have been a fine burger indeed. As it was, I had to dose the burger with over sweet ketchup to give it some kind of flavour coherence.

Sides wise, I wasn’t hungry enough (or feeling wealthy enough) to order a portion of £5 triple cooked fries to myself, so I relied on the ages-old tradition of eating leftover food off my kids plates. Zoe and Emily both had fish and “chips” – the same triple cooked fries on the menu as a side.  So I had a couple of theirs.

And whilst they’re not bad – they have the standard thick, crisp crust of anything that’s been triple cooked, and an appropriately floury centre – they’re not chips. They’re between a quarter and a sixth of a large potato EACH. So they’re alright (if you like triple cooked potatoes), but calling them chips doesn’t make sense.

Monkey finger rating

Bun –  3/5 – sweet? Not sweet enough?
Build – 5/5
Burger – 2/5
Taste –  1.5/5
Sides – 3/5 – calling them triple cooked fries is misrepresentation
Value – 1/5 – £14 for the burger, a ludicrous £4.50 if I wanted to add bacon, and £5 if I’d wanted a portion of fries. Daylight robbery, even with kids eating free.

Burger rating – 1.5/5 – everything else everyone else was eating looked like it tasted better. Mind you, mine LOOKED like it should have tasted better. Maybe the whole restaurant is an exercise in form over function? Style over substance? Chimchurri over common sense?

The deets

It’s one of the main restaurants in T5. I’m sure there are others dotted around. If you go, don’t have the burger.